Tenants Fight a Roach Infestation with FWP

Story by Tulsi McDaniels

In September 2024, tenants Simone and Andrew moved into a building managed by First Western, only to discover a severe roach infestation. They sought help from MTO, who guided them in drafting a formal termination letter to end their lease early.

However, their experience with First Western quickly became a nightmare. As Simone explained,

“Our experience with First Western was one of the most stressful we’ve ever faced. They completely pulled the rug out from under us once we sent them money. We never even got official keys. They are just a half step away from being a complete scam… leaving us without habitable housing. An experience I wish on no one.”

First Western initially denied their request and demanded an additional two months’ rent to terminate the lease. With MTO’s support, Simone and Andrew stood firm, highlighting the building’s failure to meet health and safety standards. Their persistence paid off when First Western agreed to release them from the lease without extra charges, allowing them to move to a safer home.

Their experience demonstrated the importance of tenant rights and the power of advocacy in the face of predatory property management.

Tenant Lockouts Are Illegal

Story by Tulsi McDaniels

A picture of a judge's gavel.Only A Judge Can Evict You

In July, MTO counselors jumped into action when tenant Harold D. faced an illegal eviction by his landlord.

The landlord changed the locks. Harold called the police. As often happens, the police declined to act or even to file an official report of the incident.

Despite the police refusing to do their job, Harold and the MTO counselor persisted.

With the help of the Metropolitan Tenants Organization, an advocate engaged with the landlord, informing him of the potential for jail and daily fines for continuing the lockout. This threat of escalating penalties prompted the landlord to restore Harold’s access within the hour.

Thanks to the effective advocacy and Harold’s persistence, he successfully reclaimed his home and upheld his rights as a tenant.

MTO is currently planning to pilot a lockout project to demonstrate an alternative to relying on the police to enforce the law. Stay tuned and don’t let landlords bully you out of your apartment.

Invisible Hazards At Home: Lead Poisoning

Story By LiMei Vera

When the Bolin family moved into their Lincoln Square apartment in the 47th Ward, they believed they had found the perfect place for their young family. The apartment was affordable and offered a place to grow their roots. They registered their lively two-year-old son for local art and swim classes and prepared to welcome their daughter.

Warning Signs

However, after a year in the apartment, their son began experiencing health problems: he abruptly lost his appetite, had trouble sleeping, and started displaying seemingly inexplicable behavioral changes.

Lead paint chipping.

A visit to the doctor gave the Bolin family an unexpected answer: their son had elevated blood lead levels. For children his age, lead attacks the brain and central nervous system. It can cause irreversible damage, contributing to long-term developmental delays and complex behavioral disorders.

For John Bolin, the news was terrifying:

“We’re his parents and are supposed to keep our children safe. Finding out that it’s in your house, and that the one place that should be the safest place for them to be is actually the worst place for them to be, is incredibly upsetting and scary.”

A city inspector confirmed that the Bolin family’s apartment contained dangerous lead levels in the windows, door casings, doors, stairwells, and walls. No amount of lead exposure is considered safe for children under the age of six, but the Bolins’ home contains 58 times the allowable limit.

While this story is haunting, it is all too common in a city that does not mandate proactive inspections of rental units. In Chicago, units are not typically tested for lead until after a child has already been poisoned. Buildings constructed before 1978 commonly contain lead, yet Chicago has no proactive inspection program.

The Bolin family has made significant adjustments to protect their son, who recently celebrated his third birthday, and their daughter, who is just beginning to crawl. The Bolin family spend “all day cleaning the floors so we aren’t tracking lead all over the apartment.” They have set up a playpen and foam mats for their daughter to protect her from dust containing lead on the floor. They refrain from running the AC units, because the inspector noted that the units may pull lead dust from the windows. And everyday,

Rachel Bolin answers questions from her son. He asks why he feels different, why he can’t go to sleep at night, and why he gets so angry – all symptoms associated with lead exposure.

For Rachel, this has been heartbreaking.

“Our children deserve to live normal lives.”

With the help of MTO, the Bolins terminated their lease, and plan to move. Amidst ongoing visits to the doctor’s office, they also face other challenges, such as finding housing on a limited budget on a short timeline. A quick move is costly, and currently after much pressure, the landlords have offered less than a month’s rent of assistance.

Despite these challenges, the Bolins’ first priority is to get their child into safe and healthy housing. This priority needs to inform our city’s policies, too.