Category: Landlord & Tenant Rights

Guides about heat, locks, leases, apartment conditions, evictions, foreclosures and other landlord/tenant responsibilities.

Apartment Conditions and Repairs – FAQ

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NOTE: If your landlord lives in your building, see the “Exceptions” note on the right side of this page.

What is my landlord responsible for?
Your landlord has a duty to keep your apartment in good shape and make all necessary repairs. If she fails to do this, you may be able to:

  • Make the repairs yourself and deduct their cost from your rent;
  • Withhold a portion of your rent;
  • Sue your landlord; or
  • Terminate your lease agreement. This pamphlet explains when and how you can do these things.

What must my landlord do to maintain the condition of my apartment?
Keep your toilet, bathtub, shower, and bathroom sink in good working order;

  • Keep your furnace and boiler in good working order;
  • Keep your windows weatherproof;
  • Keep your floors, walls and ceilings in good repair;
  • Keep your plumbing fixtures in good repair;
  • Keep your electrical outlets safe and operable;
  • Prevent the accumulation of stagnant water;
  • Keep all of the appliances he supplies in good working order;
  • Maintain the building is foundation, exterior walls, and roof in good and watertight condition;
  • Provide adequate hall and stairway lighting; Keep all stairways and porches in a safe and sound condition;
  • Provide trash containers;
  • Protect you against rodents and insects by exterminating; and
  • Comply with all other requirements of Chicago’s Municipal Code.

If my landlord doesn’t make necessary repairs, can I use my rent to pay for these repairs?

Yes, but only if the repair will not cost more than $500 or one-half of your rent (which ever is greater). Using your rent money to make necessary repairs is called “repairing and deducting.”

How do I “repair and deduct?”
First you must give your landlord a written notice stating that, unless she makes the necessary repairs within 14 days, you will make them yourself and deduct their cost from your rent. Keep a copy of the notice. If your landlord doesn’t make the necessary repairs within 14 days of receiving the notice, you can make the repairs or pay someone else to do it. After giving your landlord paid receipts to confirm the cost of repair, you can deduct this cost from your rent. See sample letter here.

What if I want to repair a problem in a common area, such as a stairway or hallway?
You must first give all of the other tenants written notice of your plan to make the repair.

If my landlord doesn’t make necessary repairs, can I withhold a portion of my rent?
Yes, but first give your landlord a written notice stating that, unless she makes the necessary repairs within 14 days, you will withhold a certain portion of your monthly rent payments. NOTE: You cannot withhold a portion of your rent and “repair and deduct” in the same month.

If I decide to withhold a portion of my rent, exactly how much should I withhold?
The amount you withhold must reasonably reflect the reduced value of your apartment. Be conservative. You cannot withhold all your rent unless your apartment is in such bad shape that you must move, and you can rarely withhold as much as 50%. If you withhold too much, your landlord may be able to evict you for nonpayment of rent. To be safe, consult with an attorney. See “rent reduction” sample letter here.

Can I terminate my lease because my landlord has failed to make necessary repairs?
Yes, but only in very serious cases. Consult with an attorney first.

How can I terminate my lease?
First, you must provide your landlord with written notice that you will terminate your lease in no less than 14 days unless he makes whatever repairs are necessary. If she does not correct the problem within 14 days of receiving this notice, you may terminate your lease agreement. If you terminate the lease, you must move within the next 30 days otherwise your lease will remain in effect. See sample letter here.

If my landlord doesn’t make necessary repairs, can I sue him/her?
Yes, but consult with an attorney first.

Can I make my landlord pay for the cost of repairing a problem I caused?
No.

What if my landlord fails to provide me with an essential service (such as heat, electricity, or running water)?
See the page entitled Heat & Other Essential Services.

Does my landlord have to repaint my apartment?
Not unless the paint is cracking or peeling.

Can I sue my landlord if my property is damaged in her apartment?
Only if the property was damaged as a result of your landlord’s negligence.

Please Note: This information, published by the Legal Assistance Foundation of Chicago and the Metropolitan Tenants Organization as a public service, gives you only a general idea of your rights and responsibilities under the Residential Landlord and Tenant Ordinance and other relevant chapters of Chicago’s Municipal Code. It is meant to inform, but not to advise. Before enforcing your rights, you may want to seek the advice of an attorney who can analyze the facts of your case and apply the law to these facts.

Still can’t find the answer? Send us your questions. Please allow several days for a response.

Lawyers, Low-Income Housing & Other Resources

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This is an informational resource list. None of the following organizations have affiliation with the Metropolitan Tenants Organization.

Legal Organization Referrals

Evictions (tenant must be low-income)

Lawyers’ Committee for Better Housing …………..312-784-3527

Chicago Volunteer Legal Services (serves Spanish speakers)………………..…312-332-1624

Chicago Legal Clinic (retaliatory eviction only) (serves Spanish speakers)………773-731-1762

Advice before court or to get an extension to stay:

CARPLS Advice Desk Room 602, Daley Center located at Station 7 – Pro se defendants only

Kent Law School Advice Desk Room 602, Daley Center – Pro se defendants only

Illinois Legal Aid Online Pro Se  www.IllinoisLegalAid.org  www.AyudaLegalIl.org

Tenants in CHA or HUD housing or on a Section 8 program

LAC (must fit under income guidelines)…312-341-1070

(unit conditions ONLY)……………….312-229-6093

Cabrini Green Legal Aid……..312-738-2452

Security Deposit Defense

Chicago Legal Clinic (deposit must be $2500 & over) ($30 1st visit & court)….773-731-1762

Cabrini Green Legal Clinic (income guideline & $20.00 fee)……….312 738 2452

Lawyers Committee for Better Housing……(312) 784-3527

Tenants over 60 years of age

Chicago Department on Aging………312-744-4016

Tenants with Disabilities And Seniors

Mayor’s Office for People with disability up to age 59 ……….312-744-6673

Legal Clinic for the Disabled and seniors (must receive referral from Chgo. Dept. Of Aging)……. 312-908-4463

Center for Disability and Elder Law (they also cover legal issues beyond Tenant/Landlord)………312 376 1880

Community Counseling Centers of Chicago (C4)…………………………………………………………………..773-769-0205

National Alliance on Mental Illness of Chicago HELPLINE………………………………………………….312-563-0445

Tenants living in Logan Square or surrounding neighborhoods:

Micah Legal Aid……… …….773 463-6768

Tenants living in or around Uptown area 60640

Uptown People’s Law Office (Eviction Defense Only) ………… ………773-769-1411

Suburbanites with questions

CARPLS (Cook County, serves Spanish speaking tenants too)…… …..312-738-9200

Open Communities (North & Northwest Cook County Suburbs)…847-501-5760

Prairie State Legal Services DeKalb & Kane………..630-232-9415

Du Page……… ..630-690-2130

Kane………….…630-232-9415

Lake & McHenry………847-662-6925

Will………………815-727-5123

Peoria…………….309-674-9831

MTO Lawyer Referral List

PRIVATE ATTORNEYS

Aldon Patt (security deposit) ……….312-641-0885

Brian Gilbert (eviction, security deposit, and consumer defense)….872-216-4615

David Morris (security deposit, affirmative RLTO, class actions, retaliation, lockouts, illegal entry, trespass, and utility theft if $3000 or more is owed to tenant) Chicago, Mt. Prospect, Oak Park and Evanston………………312-986-3200

Hall Adams (bed bugs, must demonstrate via paper trail that the bed bug issue has occurred)……………….. 312-445-4900

Joan Fenstermaker (security deposit, retaliation, foreclosure, illegal lockouts and illegal late fees)…….312-371-6473 or http://givemebackmydeposit.com/

John Norkus (security deposit, unit conditions, evictions, consumer)…312-600-7457

Joseph F. Vitu    ……….312-726-2323 (building conditions, personal injury)

Susan Ritacca …………… 872-222-6960

Philip J. DeVon…………… 773-217-8481 (security deposit, illegal lockouts, conditions)

Michael A. Childers (security deposit, other legal advice)………..312- 641-1900 (speak or leave message with Beverly Hadley)

Mike Radzilowsky (primarily evictions)   …………312-986-0600

Morgan Cook (tenant-landlord law, debt collection defense)…………………….312-880-7215 or www.legalmcfirm.com

Paul Bernstein (security deposit).…1-866-769-2892

William Moore (security deposits, affirmative RLTO) ……………….. 708-268-3495

Chicago Bar Association (for other Attorney referrals)…………….312-554-2001
(Free Legal Advice every 3rd Saturday of the month & no income guidelines.)

Illinois Attorney Registration & Disciplinary Commission………….…. (312) 565-2600

Government & Other Resources

Ameritech Reverse Directory (to find landlord address)…………411

CEDA (weatherization program for low income)……………800-571-2332

Center for Conflict Resolution (Mediation)……………312-922-6464

CHAC Fraud Hotline…………………………..800-533-0441

CHA………………………………312-935-2600

Chicago Dept. on Aging + (disabled & tenants over 60)…………312-744-4016

Chicago Department of Childhood Lead Poisoning….(312) 747-5323

Chicago Dept. of Community Development……………………………311 or 312.744.5000

Chicago Housing Authority (CHA Housing and Sec. 8)…………312-742-8500

CHA Hotline (for complaints about CHA management)……………………1-800-544-7139

Circuit Court Clerk’s Office (to find out if you’re being sued)…………312-603-5030

Citizen’s Utility Board (complaints about utility bill)…………..…800-669-5556

Condo Owners………. 312-987-1906

Cook County Recorder of Deeds (Sale of Property Info)………312-603-5050

Cook County Sheriff’s Eviction Unit…………….312-603-3365

Cook County States Attorney Consumer Fraud………..312-814-3000

Department of Consumer Services (sec. deposit & utility theft complaints) …312-744-4090

Department of Human Services (emergency shelter)………312-746-5400

Eviction Court…………………..312-603-6486
Or cookcountyclerkofcourt.org (full docket search)

For Building Inspections & Emergency Rental Assistance…………..311 or 312-744-5000

HOME (Seniors needing help moving) …………..(773) 921-1332

MTO Hotline* – Tenants Rights …. 773-292-4988 (M-F, 1-5pm)

HUD Complaints about Section 8 Counselor……………….312-353-6236

HUD…………………………..312-353-7776

IL Commerce Commission (regulates utility providers)…………800-524-0795

Independent Police Review Authority (to file complaint against police) ……………… 312-745-3609

Lakeside CDC (condo owners)……………………..773 381 5253

LIHEAP (Low Income Home Energy Assistance Program)………..312-795-8800

Little Brothers Friends of the Elderly (social support for the elderly)…………312-455-1000

Pro Se Court, Rm 602, Daley Center (for claims up to $1500)……….312-603-5626

Rental Assistance & Utility Assistance………311 or 312.744.5000, ask for short term help

Shriver Center (victims of sexual & domestic assault)………….……..….312-263-3830

Small Claims Court (for claims between $1500 to $5000) .Civil Division…..312-603-5145

United States Postal Service……………………………….800-275-8777

Discrimination

Access Living (disability 226-1687TDD-hearing impaired)………312-640-2100

Chicago Lawyers’ Committee for Civil Rights Under Law………312-630-9744

Commission on Human Relations (all discrimination complaints)…312-744-4111

Illinois Department of Human Rights (Fair Housing Division)………………..312-814-6227

John Marshall Law School Fair Housing Legal clinic…………312-786-2267

Latinos United (referrals and trainings)………….312-226-0151

Foreclosure

newschicago.org or cookcountyassessor.com (to get PIN # of the property, then call recorder of deeds)

Recorder of Deeds……………………………………312-603-5050

(Give them PIN# to see if apt. has a case #, if it has a case number call Chancery Court 312-603-5133)

Neighborhood Housing Services (landlords facing foreclosure)…………….773-329-4010

Tenants in foreclosure (income guideline & costs)

Lawyers’ Committee for Better Housing (referral must be faxed).……312- 784-3507

(Statewide)……………………….855-207-8347

Low-Income Housing Resources:

www.ILHousingSearch.org

Bickerdike Apartments (low-income housing)…………………………………………773-227-6332
– Provides housing for low-income tenants.

Chicago Housing Authority…………………………………………………….. …….. (312) 742-8500
– The Housing Choice Voucher Program is a federal housing rental assistance program. It allows low-
income families to rent good housing in the private market. The voucher program pays a portion of their rent each month directly to the property owner or manager.

Cook County Housing Authority…………………………………………………………(312)542-4728
– Provides access to decent, safe, and affordable housing to low and moderate income individuals, families,
elderly and/or disabled within suburban Cook County.

Earthly Women Corp. ……………………………………………………………………..708 822 3786
– Serves women and single parents.

East Lake Management & Development Corp…………………………………..……..312.842.5500
– Offers affordable housing to tenants throughout the chicagoland area.

Habitat Corp……………………………………………………………………..…….….(312)527-5700
– Provides housing for low-income tenants.

Heartland Alliance……………………………………………………………………..….312- 660-1300
– They build and advocate for safe, high-quality housing and supportive services for people experiencing
homelessness, poverty, or chronic illness.

Hispanic Housing Development Corporation………………………………………… (312) 602-6500
– Provides housing for low-income families and the elderly.

Housing Opportunities and Maintenance for the Elderly (H.O.M.E.)………….……. 773-921-3200
– Committed to improving the quality of life for Chicago’s low-income elderly, Housing Opportunities and
Maintenance for the Elderly (H.O.M.E.) helps seniors remain independent and part of their community by
offering opportunities for intergenerational living and by providing a variety of citywide support services.

Housing Opportunities for Women…………………………………………….………(773) 465-5770
– Their goal is to help homeless women and children exit the homeless shelter system as quickly as possible
by providing rental subsidies to secure permanent housing. They also offer employment services.

IL Housing Development Authority……………………………………………….…… (312)836-5200
– Help create and fund affordable housing programs across the state.

Mercy Housing Lakefront Office………………………………………………………….312.447.4500
– To create stable, vibrant and healthy communities by developing, financing and operating affordable,
program-enriched housing for families, seniors and people with special needs who lack the economic
resources to access quality, safe housing opportunities.

Landlords seeking assistance

Chicago Rents Right…….………………312-742-7369

Spanish Coalition for Housing…………773-276-7633

Community Investment Corporation……………312 258 0070

or via email (preferred): taft.west@cicchicago.com

Neighborhood Housing Services (landlords facing foreclosure)…………….773-329-4010

Resources for Homeowners:

Partners In Community Building, Inc…………….312.328.0873
– Financial Literacy, Credit Repair, Other services

Translation Services:

Chinese American Service League (Translation, Southside)…………………312-791-0418

Chinese Mutual Aid (Translation, North side)……………………………………773-784-2900

Polish American Association……………………………………………..773-282-8206

Resources for writing letters or other areas of support (citywide)

LIFT- Chicago Uptown Office…………………………773-303-0700

LIFT- Chicago Pilsen Office……………………………312-994-8387

Tenants and Foreclosure – FAQ

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Tenants impacted by foreclosure: Frequently Asked Questions

What is a foreclosure?
When an owner falls behind in mortgage payments, foreclosure is the court process by which a bank forces the sale of a building used as security in order to pay off the owner’s debt. In an effort to protect tenants who live in a building that is in foreclosure, the city passed the Keep Chicago Renting Ordinance (KCRO). Under the KCRO, you may be eligible for a lease renewal or $10,600 in relocation assistance. To learn more click HERE.

Who owns the building while it is in court?
Just because a building is in foreclosure does NOT mean that the building has been foreclosed on or will be foreclosed on. Until the court approves a sale and there is a confirmation of sale, your landlord still owns the building. In most cases, the bank acquires the property and becomes the owner.

What are some common signs that my building might be in foreclosure?
– Maintenance suddenly stops
– Utility shutoff notices
– Banks sending notices to the landlord
– Realtors hanging around the building, or taking pictures of the building
– The landlord disappears and/or stops collecting rent.

How long does the foreclosure process take?
The court process takes an average of nine months. If the owner is not able to satisfy the bank’s requirements, the court puts the property up for sale where it is usually bought by the bank.

Where can I find out if my building is in foreclosure?
1. Get the PIN # of the property by going to www.cookcountyassessor.com and entering the building address.

2. Enter the PIN # at www.cookrecorder.com or call the Recorder of Deeds at 312-603-5050 and give them your PIN #. If the building is in foreclosure, they can provide you with the foreclosure notice (the “lis pendens”) and the associated foreclosure court case number.

3. For more information about the case go to www.cookcountyclerkofcourt.org or call the Chancery Court, at 312-603-5133. You can also go to http://www.cookcountyclerkofcourt.org – go to online case info – full docket search – and search the chancery division for the landlord’s name under defendant or using the case #.

Under the Keep Chicago Renting Ordinance (KCRO), if your building is in foreclosure, you may be eligible for a lease renewal or $10,600 in relocation assistance. To learn more about the KCRO, click HERE.

Do I still have to pay rent?
Yes. As long as you are living in the unit you must pay rent. Checks or money orders are best so that you have proof of payment. You can still be evicted for nonpayment of rent even though your landlord is in foreclosure.

What if I don’t know to whom to pay rent or the landlord stops collecting it?
Click here to find our who the owner is or contact a lawyer to assist you in determining the new owner of the property. Be sure to ask any new people claiming to be the owner for proof before giving them rent money. The law only requires that tenants make a good faith effort to pay the rent if the landlord disappears. Some examples of good faith efforts to pay rent may include:
– Holding the rent in a money order
– Using the rent on utilities your landlord was paying
– Using the rent to make repairs to the property
– Sending a letter via certified mail, requesting information from the new owner on where to send the rent. (Keep             a copy of the letter for yourself)

Do I have the right to break my lease because my landlord is in foreclosure?
No…however, if you are covered under the Chicago Residential Landlord Tenant Ordinance and did not receive proper notice, please see below under Are landlords required to tell their tenants that their building is in foreclosure?

The bank has taken over the building. What do I do?
The bank is your new landlord. You must pay them rent once they have notified you as to whom and where to pay, and they are responsible for repairs, any utilities paid by the old landlord, etc. If you are uncertain of who to pay, hold your rent in escrow. Also, check to see if you’re covered by the Keep Chicago Renting Ordinance. You may be eligible for relocation assistance if the bank chooses not to renew your lease.

The sheriff posted a notice saying that my landlord or unknown occupants must vacate the building. Does this apply to me?
No. If your name is not on the notice, you do not have to move. Immediately contact the sheriff’s office at (312) 603-3365 to inform them that there are tenants in the building and contact an attorney to get legal help. If the sheriff shows up, you will need to show them identification, as well as your lease, a piece of mail, or other evidence proving that you are a tenant in the building and not the landlord.

Will I have to move? How much time will I have once a new owner takes over?
If the building is foreclosed upon and sold, the new owner must give you 90 days or until the end of your lease, whichever longer. However, if the new owner would like to use the unit as a personal residence, they do not have to honor the lease, but they must give you at lest 90 days notice prior to eviction proceedings. Once the lease expires, the owner must give you a 30 day notice in writing before proceeding in eviction court. (This is assuming that you are lease complaint and up to date on rent.)

NOTE: The sheriff’s office can and will evict tenants during the winter, with the exception if it is 15 degrees or snowing.

Can the bank or new owner put me out without a court date?
No. If anyone tries to evict you before taking you to court, then it is an illegal eviction, also known as a lockout. Call the police, file a police report (get officers name and badge #) and contact the Tenants Rights Hotline at 773-292-4988. If you receive a summons to court make sure to contact an attorney.

Will this eviction show on my record?
If you were evicted solely because of the foreclosure your attorney can petition the judge to seal the record. If you are evicted for nonpayment of rent, it will be on your record.

The bank offered me a “Cash for Keys” deal. What should I do?
Sometimes banks offer tenants a cash for keys deal in order to vacate the building more quickly. Evaluate the entire situation first and make sure you have enough time to find a safe and decent apartment. Make sure you get any deal in writing and talk to a lawyer before you sign. If the bank does not offer a settlement feel free to ask for one. However, be aware that many tenants are eligible for $10,600 under the KCRO, which is more than most banks will initially offer. Call us or contact an attorney before agreeing to any “Cash for Keys” deal.

How do I get my security deposit back?
If your tenancy is NOT governed by the Chicago Residential Landlord Tenant Ordinance (CRLTO): The bank is not responsible for your deposit. If you do not receive your security deposit back within 45 days of moving you can take your landlord to court. If you know your landlord is in foreclosure court or is about to lose the building ask for written permission to live out your security deposit. If you live out your deposit without permission you can be evicted for non-payment of rent. If your tenancy is CRLTO please see below.

Additional Information for tenants who are covered under the Chicago Residential Landlord Tenant Ordinance (CRLTO): If you live in Chicago, the Ordinance governs your tenancy unless you reside in:

  • An owner occupied building containing less than seven apartments;
  • A hotel, motel, inn, rooming house, or boarding house (unless you have resided there for more than 31 days and pay rent on a monthly basis); or
  • A hospital, convent, monastery, school dormitory, temporary overnight or transitional shelter, cooperative, or
  • A building owned by your employer (assuming your right to live there is conditioned upon you being employed in or around the building).

What happens to my security deposit?
In the event that the building is lost to foreclosure, the lender is responsible if the landlord fails to return the security deposit.

Are landlords required to tell their tenants that their building is in foreclosure?
If your tenancy is governed by the CRLTO: The landlord is required to tell current tenants about foreclosure filings within seven days of being served with a foreclosure complaint. The landlord must also inform any potential tenants before they move in. Tenants who were not properly informed about the foreclosure can sue for $200 in damages and/or terminate their leases.

Additional References:
Building Inspectors: Call 311 for an inspection if you have repairs that need to be made or are lacking utilities.
If you need assistance moving or with a security deposit call 311 and inform them that your landlord is in foreclosure.

Request an inspection online

Lawyers Committee for Better Housing: (312)-347-7600

Legal Assistance Foundation (Subsidized Tenants): (312)-341-1070

Sheriffs Eviction Unit: (312)-603-3365

Chancery Court: (312)-603-5133

Metropolitan Tenants Organization Tenants’ Rights Hotline: (773)-292-4988 Open: Mon-Fri, 1-5pm

Chicago Legal Clinic: (773)-731-1762

Citizens Utility Board: 1-800-669-5556

Apartment Conditions & Repair: Terminate Tenancy Sample Letter

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This letter applies to residents within the city of Chicago only who are covered under the Residential Landlord Tenant Ordinance (RLTO). Please see the Exceptions to the RLTO to ensure the law applies to you.
For tenants in suburban Chicagoland, please click here for the law as it applies in your town.

14 Day Terminate Tenancy

Apartment Conditions & Repair: Rent Reduction Sample Letter

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This letter applies to residents within the city of Chicago only who are covered under the Residential Landlord Tenant Ordinance (RLTO). Please see the Exceptions to the RLTO to ensure the law applies to you.
For tenants in suburban Chicagoland, please click here for the law as it applies in your town.

14 Day Rent Reduction

Apartment Conditions & Repair: Repair and Deduct Sample Letter

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This letter applies to residents within the city of Chicago only who are covered under the Residential Landlord Tenant Ordinance (RLTO). Please see the Exceptions to the RLTO to ensure the law applies to you.
For tenants in suburban Chicagoland, please click here for the law as it applies in your town.

14Day Repair & Deduct

Security Deposit Interest – Sample Letter

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This letter applies to residents within the city of Chicago only who are covered under the Residential Landlord Tenant Ordinance (RLTO). Please see the Exceptions to the RLTO to ensure the law applies to you.
For tenants in suburban Chicagoland, please click here for the law as it applies in your town.

Security Deposit Interest

Find Your Landlord’s Contact Information

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Landlord’s Name
First, you must find out the Property Identification Number (PIN) of your building. Online, you can try www.newschicago.org. If the website is down or it is not finding your building, you can call the Cook County Assessor’s office at 312-443-7550.
Once you have the PIN number, you can go to the Cook County Recorder of Deeds’ website and click the link to do a “Property Identification Number (PIN) Search.” This page can get a bit confusing, so a phone call to their office is a good alternative at 312-603-5050.

You can also find out the landlord’s name by going downtown. Begin your search in County Building (118 N. Clark Street).  First go to the Revenue Dept., Room 112, and ask someone at the counter for the Permanent Index Number (PIN number) for the address of the building.   You may also get the PIN number yourself by looking at the green books on the counter.   Go to the tract dept. of the Recorder of Deeds which is located in Room 120.   Give the person at the counter the PIN number and tell them that you want to know the name of the owner of that building.   The grantee of the most recent deed recorded is the owner of the property.   If the property is in a land trust you can send letter to the bank trustee.   They should forward the letter to the beneficiary of the trust your landlord.   The bank will not disclose the name of the beneficiary of the trust to you.   Get the document number of the deed (see below).

Landlord’s Address

  1. Take the document number of the deed to the microfiche department in the Recorders Office, down the hall from the Tract Dept.   Tell the person behind the counter you want to look at the deed to determine the grantee’s address.   Give him the document number.   Look at the deed for the grantee’s address, usually near the beginning.   This is the landlord’s address at the time he/she purchased the building.   The address could be near the bottom under “send subsequent tax bills to”.   If it is a corporation, call the Secretary of State at 312-793-3380 to get the name of the registered agent and corporation’s address.
  2. Call the Revenue Dept. 312-443-5100 or 443-6253 to find out the property taxpayer’s name.   Caution – the taxpayer is not necessarily the owner, it could be the previous one.   You can also get this info in Room 112.
  3. If you have the landlord’s phone number, call Ameritech’s Reverse Directory at 312-796-9600.   They will give you the address if the number is listed.
  4. Call the City’s Dept. of Buildings Multiple Dwelling Registration number 312-744-3452.   All apartment buildings should be registered.   They can give you the name and address of the landlord or landlord’s agent.   However, few buildings are registered even though failure to register is a building code violation.
  5. You can check to see if your landlord is being sued (defendant) by calling the three numbers listed below.   (Or use the computers in room 602 of the Daley Center 50 W. Washington Street.   Type “users” to get to the main menu.)   If he/she is, get the case number.   Then go to the appropriate floor at the Daley Center and look at the file (see below for the location of the different departments). The address where the landlord was served should be on the summons.

Chancery (foreclosure) 312-443-5133 files on 8th floor

Law 312-443-5426 files on 8th floor

Municipal 312-443-5145 files on 6th floor

Divorce Files on 8th floor

Tenant Responsibilities – FAQ

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NOTE: If your landlord lives in your building, see the “Exceptions” note on the right side of this page.

As a tenant, what am I required to do?
* Throw out your trash in a clean and safe manner;
* Use all fixtures (such as lights and ceiling fans) and appliances in a reasonable and safe manner;
* Don’t damage the apartment;
* Don’t disturb your neighbors;
* Make sure your family members and guests act appropriately;
* Provide your landlord with reasonable access to your unit (see below); and
* Obey all the lawful provisions of your lease agreement.

Can I be evicted for failing to do these things?
Yes
Please refer to Evictions for more information.

When must I let my landlord into my apartment?
You must let your landlord enter your apartment to:
* Make necessary repairs;
* Supply necessary services;
* Show the apartment to prospective purchasers, workmen, etc.
* Show the apartment to prospective renters within 60 days of the date on which your lease expires; or
* Determine whether you are complying with the terms of your lease agreement. Please refer to Building Security, Locks, and the Law for more information.

Must my landlord give me advance notice before entering my apartment?
Yes. Your landlord must provide you with at least two days notice, and he/she can only enter your unit at a reasonable time. An entry between the hours of 8:00 a.m. and 8:00 p.m. is presumed to be reasonable.
Please refer to Building Security, Locks, and the Law for more information.

Does my landlord ever have the right to enter my apartment without giving me advance notice?
Yes, but only when:
* There is a problem in the common area of the building or in another apartment, and he/she needs to enter your unit to unit to fix this problem; or
* There is an emergency.In either case, your landlord must let you know that he/she entered your apartment within two days after the entry.

What if my landlord keeps coming into my apartment to harass me?
You can call the police. If your landlord does not have a right to be in your apartment, the police should force him/her to leave. You can also:
* File a lawsuit and ask the court to order your landlord to stop entering your apartment more often than necessary; or
* Give your landlord written notice that you will terminate your lease agreement unless he/she stops harassing you within the next 14 days. If he/she does not stop, you can terminate the lease. If you terminate the lease, however, you must move within the next 30 days. Otherwise, the lease will remain in effect.You should consult with an attorney before pursuing either of these two options.
Please refer to Building Security, Locks, and the Law for more information.

Can I refuse to let my landlord into my apartment?
Only if you have a good reason. For instance, you can refuse to let your landlord in if he/she has not provided you with the required advance notice, or if he/she is trying to enter your apartment between 8:00 p.m. and 8:00 a.m. (Remember, however, you cannot refuse to let your landlord in when there is an emergency). If you are not sure whether you have a good reason to deny your landlord access to your apartment, call an attorney or the Metropolitan Tenants Organization (773/292-4988).

What if, without good reason, I refuse to let my landlord into my apartment?
Your landlord can:
* File a lawsuit and ask the court to order you to let him into the apartment; or
* Terminate your lease agreement and have you evicted. Please refer to Evictions for more information.

Can I change the locks without giving my landlord a new set of keys?
No. Even when you have the right to install a new lock, you must give your landlord a key.
Please refer to Building Security, Locks, and the Law for more information.

Do I have to tell my landlord I am moving when my written lease ends?
No. Your lease sets forth the date on which it ends, and you are supposed to move on that date unless you and your landlord agree to renew your lease agreement.
Please refer to Leases for more information.

What if I do not have a written lease?
If you pay rent on a monthly basis, you must give your landlord at least one month advance written notice that you are moving out. Otherwise, you can be held liable for another month’s rent. If you pay rent on a weekly basis, you must give your landlord at least 7 days advance written notice that you are moving. Otherwise, you can be held liable for another week’s rent.
Please refer to Leases for more information.

What if I damage the apartment?
If you have paid a security deposit, your landlord can withhold whatever portion of this deposit is necessary to cover the cost of repairs. (See the pamphlet entitled Security Deposits to find out what procedure your landlord must follow before withholding all or part of this deposit). If the cost of repair is more than your security deposit, or if you never paid a security deposit, your landlord can sue you for the cost of repairs.
Please refer to Apartment Conditions and Repair for more information.

Please Note:This pamphlet, published by the Legal Assistance Foundation of Chicago and the Metropolitan Tenants Organization as a public service, gives you only a general idea of your rights and responsibilities under the Residential Landlord and Tenant Ordinance and other relevant chapters of Chicagoís Municipal Code. It is meant to inform, but not to advise. Before enforcing your rights, you may want to seek the advice of an attorney who can analyze the facts of your case and apply the law to these facts.

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